mypergola-privacy-policy

Privacy Policy for MyPergola

Effective Date: July 21, 2026

The MyPergola mobile application (“Application”) was developed by iShowroom s.r.o. (“Service Provider”, “we”, “our”, or “us”).

This Privacy Policy explains what information may be processed when you use the Application, why it is processed, how it is protected, and what rights and choices are available to you.

The Application is provided as a free service and is intended for use “AS IS”.


Information We Process

Depending on how you use the Application, we may process the following categories of information:

Account Information

Creating an account or signing in may be optional unless a particular feature requires authentication.

If you create an account, we may process:

Passwords are handled through the authentication service used by the Application. We do not have access to your password in plain-text form.

Saved Configurations

The Application may allow you to create and save pergola configurations.

Saved configurations may contain information such as:

Saved configurations may be associated with your user account so that you can access and manage them later.

Information Submitted by You

If you use a contact, inquiry, quotation, or support feature within the Application, we may process the information you provide, such as:

This information is used only to process and respond to your request.

Technical Information

The Application and the services required for its operation may automatically process limited technical information, such as:

This information may be required to operate, secure, maintain, and troubleshoot the Application.


Camera and Augmented Reality

The Application may request access to your device’s camera to provide Augmented Reality (AR) functionality.

The camera is used to:

The Service Provider does not use the camera for advertising, facial recognition, identification, or unrelated monitoring.

Camera images and video are not collected, uploaded, or stored by the Service Provider unless you deliberately use a separate device or application function that clearly allows you to capture, save, or share an image.


Location Information

The Application does not require or collect precise GPS location information for its standard configuration and AR functionality.

Certain platform or network services may derive an approximate location from technical information such as an IP address. The Service Provider does not use this information to track your movements or create a location history.


How We Use Information

Information processed through the Application may be used to:

We do not use your personal information for third-party advertising.

We do not sell, rent, or trade your personal information.


Data Storage and Third-Party Services

The Application may use third-party services required for authentication, storage, platform functionality, diagnostics, and technical operation.

These services may include:

Depending on the services enabled in a particular version of the Application, these providers may process technical, account-related, or diagnostic information in accordance with their own privacy policies and applicable data-processing terms.

Third-party services process information only to the extent required to provide their respective functionality.


Data Sharing

We may share information only in the following circumstances:

We do not share personal information with third parties for their independent advertising or marketing purposes.


Data Retention

Account information and saved configurations may be retained for as long as your account remains active or as long as necessary to provide the requested functionality.

Information submitted through an inquiry or support request may be retained for as long as necessary to process the request, provide follow-up communication, maintain business records, and comply with applicable legal obligations.

Technical and diagnostic information may be retained for a limited period necessary for security, troubleshooting, and service operation.

Information may also remain temporarily in secured backups until those backups are overwritten or deleted as part of the normal backup cycle.


Account and Data Deletion

You may delete your account using the account deletion functionality available within the Application, where provided.

You may also request deletion of your account or personal information by contacting us at:

Email: development@ishowroom.cz

When an account deletion request is completed, we will take reasonable steps to delete or anonymize:

Some information may be retained where necessary for legal compliance, security, fraud prevention, dispute resolution, backup restoration, or the establishment, exercise, or defense of legal claims.

Uninstalling the Application removes it from your device but does not automatically delete an existing online account or information stored in connection with that account.


Your Rights and Choices

Depending on the laws applicable to you, you may have the right to:

To exercise a privacy-related right, contact us using the details provided below.

We may need to verify your identity before completing certain requests.


Children’s Privacy

The Application is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided personal information through the Application, we will take reasonable steps to delete it.

Parents or guardians who believe that a child has provided personal information may contact us using the details below.


Security

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

Users are responsible for keeping their login credentials confidential and for protecting access to their devices and accounts.


Intellectual Property and Third-Party Brands

iShowroom s.r.o. acts as the developer and technical provider of the Application.

Product names, company names, trademarks, images, models, technical information, and other commercial materials displayed within the Application may belong to their respective owners.

Nothing in this Privacy Policy transfers ownership of any third-party brand, product, trademark, or intellectual property to iShowroom s.r.o.


Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in the Application, the services it uses, legal requirements, or our information-handling practices.

The updated Privacy Policy will be published on this page or otherwise made available through the Application.

The effective date at the top of this Privacy Policy will be updated when material changes are made.


Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your information, please contact us:

Legal Entity: iShowroom s.r.o. Studio: iShowroom Email: development@ishowroom.cz Phone: +420 734 815 111